PlacemoryPre-release draft. Operator legal details, network service providers and server retention periods must be finalised before the app is released. This edition is not yet ready for store submission.
Request deletion without the app
You can request deletion of your Placemory account and associated server data even after uninstalling the app. Email SYS Studio at support@sysstudio.app.
Subject: Placemory — account and data deletion Please delete my Placemory account and associated personal data. Account identifier or email: [enter here] Request scope: [all data / support requests only / other] Additional details: [optional] No passwords or sign-in codes are included.
The button opens your email app and fills in a message. This page does not submit the request. If your email app does not open, copy the text and send the email yourself.
What deletion covers
- Your account and associated personal details, if you used an account.
- Account-linked server records, material and access rights within your ownership.
- Support messages and attachments that can be linked to you.
You may request deletion of support messages or other specific data while keeping your account. State that in your email. Shared spaces also require consideration of other participants’ data and records you do not own.
Delete data on your device
- Save a backup first if you want to retain a copy.
- Delete unwanted records in the app; check trash if available.
- To clear local app storage on Android, open system app settings and clear data/storage, or uninstall the app. Setting names vary by device.
- Separately delete exported archives, copied photos and files from folders or cloud drives you chose.
SYS Studio cannot remotely erase data that exists only on your device. Clearing a device does not request deletion of a server account. A local space without a network account does not need account deletion.
Verification, timing and retained data
Send the request from your account email or include its identifier. Where needed, support will provide a way to verify ownership. Your password and one-time codes are not required.
After verification, support explains the deletion scope, expected timeframe and any categories retained on a required basis. Deletion means deleting the account and associated data, not simply disabling access. This pre-release draft does not yet set request-processing and final backup-expiry periods; these must be established before publishing an app with accounts.
If data must be retained by law, for security or to resolve a dispute, the basis and retention period will be explained. Copies you saved or shared outside the service must be deleted separately by their holders.